All visitors to the site must watch a mandatory movie about protecting the sea life and corals before being allowed to hit the water. The Theater has a separate screen that simultaneously shows a closed caption version of the introductory move. All of the facilities at the Bay are designed to be fully accessible. Complimentary beach wheelchairs are available from the Beach Information Kiosk from 8:00 a.m. to 4:00 p.m. all year around. The tram to and from the beach area has a ramp and can accommodate wheelchairs.